Privacy Policy

1. Introduction

Ryxelanth ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out how we collect, use, disclose, and safeguard your information. By using our website, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide: name, email address, phone number, and any details submitted through contact forms or account registration.
• Technical data: IP address, browser type, device information, operating system, and referring URLs.
• Usage data: pages visited, time spent on site, click patterns, and interactions with our content, collected via cookies and similar technologies.
• Communications: records of correspondence if you contact us directly, including support requests and feedback.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, maintaining, and improving our website and services
• Responding to enquiries and support requests
• Sending administrative or service-related communications
• Analysing usage patterns to improve functionality and content
• Detecting, preventing, and addressing fraud, abuse, or security issues
• Complying with applicable legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and gather analytics data. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features. Where required by law, we will request your consent before placing non-essential cookies.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our website and services, provided such interests are not overridden by your rights.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications tools
• Professional advisers, including legal and financial consultants, where necessary
• Regulatory authorities or law enforcement, where required by applicable law
• A successor entity in the event of a merger, acquisition, or sale of assets

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including satisfying legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. International Data Transfers

If information is transferred to or processed in countries outside your jurisdiction, we will take reasonable steps to ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Your Rights

Depending on applicable law, you may have rights including the ability to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our Contact page.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies before providing any information.

12. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.